Friday 3 December 2010

No trains out of Eltham today

http://www.southeasternrailway.co.uk
Well, at least we were told this morning - no trains out of Eltham!

Sounds like Southeastern Railway have been listening a bit. They've been criticised roundly for the lack of information to commuters (eg. see the 853 blog)

I see that yesterday Clive Efford "slammed" them in the House of Commons. (Do broadsheets ever use this verb, or is 'slamming' only done in the tabloids/local?) From the News Shopper:

"Eltham MP Clive Efford is the latest person to criticise the way Southeastern has handled the snow, particularly the lack of information given to passengers.

Across the area, commuters attempting to catch trains have been met with boards that displayed no train information while others have complained about the lack of staff.

Mr Efford told Transport Secretary Philip Hammond to “get a grip“ on the situation.  He said: “What I want to hear from him is what he's doing to the train companies to make sure they give up-to-date, accurate information?"

Mr Hammond said the lack of information was “inexcusable” and the Office of Rail Regulation would be investigating.The company was widely derided back in January after snow caused the same problems." 
Related posts:
My Snow Story
There's no trains
Let it Snow, let it Snow (2009)
Snowy White Christmas in Eltham (2009)

Gratuitous pictures I took yesterday:

Winterwonderland in the back garden


My children's work of art, goes by the unusual name of Frosty

2 comments:

darryl said...

I don't know about you, but when people start referring to "stakeholders" (as in the News Shopper story), my bullshit alarm goes off...

Raven said...

I agree - it's that corporate/PR-speak you find in defensive statements.